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Here is how to place your account on hold
We will only place your account on hold if we receive the request via email.
Here is a template for you to copy & paste with your info so you can email our team asking to place your account on hold or suspend.
send to:
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Name: First name Last name
Address: Street and house number (If you live in an Rv park please include name of the park)
Postcode + city: Postcode City
Phone:
*SUSPEND/VACTION MODE*
Dear Power Broadband
I request, my internet account to be placed on vacation suspend mode. I understand there is a small fee from $5.99-$9.99 depending on which promotion was active for my area.
Yours sincerely,
First name Last name
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